| Event Profile | |
| Class/ Online | Classroom |
| Date | October 23, 2025 |
| Time | 9:00am to 5:00pm |
| Venue | Holiday Inn Atrium Singapore (Halal Certified) 317 Outram Road Singapore 169075 |
| Fee | 9% GST will apply SGD 550.003 & above: SGD520.00 each For Member SGD 522.5 3 & above: SGD494 each |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Other Date(s) | 1) Jan 17, 2025 2) Apr 22, 2025 3) Jul 22, 2025 |
| Trainer | |
| Activity | |
| You may reach us via T: 6204 6214 E: info@ccisg.com Alternatively, you may send below details to register Contact Person Company (optional), Name, Job Title, Mailing Address, Tel, Email Participant(s) Name, Job Title, Email | |
In every formal gathering, there is no how one can escape the headache of questions and answers. It is either one is the interviewer or one happens to be on the other side of the table. Whatever category one falls into, what is important is that one is able to prove some world standard virtues of the gathering. In this session, our attention would be based on how the interviewer can display mastery of the process during questioning. One unarguable fact I need to establish before delving into the lecture is that some interviewees are very smart and they can break the back of an interviewer who does not display mastery of the subject matter.
Questions and Interviewing is a course that talks extensively on how to use some question types for optimum results. There is also a need to state that when posing questions, your main aim should not be to derogate the interviewee. Rather, see the process as a mutual exchange where both parties can symbiotically benefit from each other. This open-mindedness gives you the freedom to explore and have an engaging session. Whatever method you end employing, you must put the purpose of the engagement at heart and seize every given opportunity to ask relevant questions.
Questions and Interviewing is a course that talks extensively on how to use some question types for optimum results. There is also a need to state that when posing questions, your main aim should not be to derogate the interviewee. Rather, see the process as a mutual exchange where both parties can symbiotically benefit from each other. This open-mindedness gives you the freedom to explore and have an engaging session. Whatever method you end employing, you must put the purpose of the engagement at heart and seize every given opportunity to ask relevant questions.
Objective
- Defining the Concept of Questioning
- The Techniques for Interviewing People
- Question Types Relating to Interviews
- Understanding the Right Context for Specific Questions
- The Importance of Listening
- The Power of Observation
- The Determinants of Questioning
- Identification of Behavior during Questioning
Outline
- Explain what is meant by interview, investigation and interrogation
- To analysis what questioning means
- To adopt the best techniques for interviews
- Understand the context in which an interview takes place
- Know how to handle an interview situation
- To explore the 17 questions
- To explain how important is questioning
- To know when and where to use questions
- To know how important listening is
- How to observe while questioning
- How to set situations & environment for questioning
- To identify the behavior of interviewees
- Know the limitations in an interview session
Who should attend
- Anyone who has ever interacted with another person!
- HR Managers involved with Hiring process and Interviews
- Entrepreneurs, Business people, Salespersons
- Managers and Supervisors
- Teachers
- Security Officers
- Enforcement Officers
Methodology
This will be a 1-day course, conducted formally and the following methodologies will be applied:
1. Presentation
2. Video
3. Case studies
4. Demo
5. Role-Play
6. Practice
1. Presentation
2. Video
3. Case studies
4. Demo
5. Role-Play
6. Practice
Testimonial
Learned a lot of information that will be useful to me.
The trainer is very knowledgeable and highly experienced; excellent presentation.
The activities were very engaging.
Alan's vast experience has made this course very interesting. He is able to engage us with us for the course content.
Willing to share his vast experience with participants. Humous and good human touch during lessons.
The trainer, Mr. Elan, is fun & enjoyable to listen to and has vast experience in this field of expertise.
highly recommended course
Excellent course! Elan is amazing and humble
Able to relate the topics to my work and personal experience
Interactive, able to engage the audience with real-life experiences.
The background of the trainer relates to the topic very well.
The trainer is very knowledgeable and highly experienced; excellent presentation.
The activities were very engaging.
Alan's vast experience has made this course very interesting. He is able to engage us with us for the course content.
Willing to share his vast experience with participants. Humous and good human touch during lessons.
The trainer, Mr. Elan, is fun & enjoyable to listen to and has vast experience in this field of expertise.
highly recommended course
Excellent course! Elan is amazing and humble
Able to relate the topics to my work and personal experience
Interactive, able to engage the audience with real-life experiences.
The background of the trainer relates to the topic very well.
Alan Elangovan's Profile
The Master Trainer Alan, an erudite behavioral analyst with three decades of firsthand experience. For the past 30 years, he has been equipping civil servants in Singapore and the corporate world on how to enhance and harness their skills for increased productivity. His expertise in strategic training has made him the cynosure of all eyes within and outside of Singapore.
He has been the point man in identifying, researching and strategically implementing the specific training needs for the Ministry of Home Affairs (MHA) workforce in their various departments. For seven years, he was the company trainer at the SAF; he spent the next five years in the private sector as a corporate trainer before pitching his tent with the Ministry of Home Affairs for two decades as their master trainer and public speaker.
From experience, Alan understands that detecting a high-quality forgery and other related criminal cases is time-consuming, energy-demanding and intellectually-tasking, and as such, he came up with a quintessential training program tagged Profiling Techniques and Behavioral Courses. Since 2004, he has always been the resource personnel at Immigration Checkpoints Authority's (ICA) seminars for their workforce. Alan recorded another great feat by being contracted to share his wealth of experience with officers in some other countries of the world. Since then, he has been a regular face in seminars conducted for immigration and customs officers in Indonesia, Malaysia, Bhutan, Brunei, Vietnam, Laos, Philippines, Hong Kong, Australia, Myanmar, Thailand and Cambodia. The continuous flow of classes he conducts for people from Asian region has unarguably enhanced the quality of his delivery and also increased his knowledge. Alan have trained an estimated number of 100,000 officers all over public and private sectors.
His efforts were never allowed to go in vain as he has clinched many laurels and international recognitions. He was given the title of Master Trainer in 2015. Other coveted awards that Alan has won are: Commissioner Testimonial for Outstanding Trainer Award and Commendation for Outstanding Trainer Award. Since then, many other laurels have crossed his path.
He has been the point man in identifying, researching and strategically implementing the specific training needs for the Ministry of Home Affairs (MHA) workforce in their various departments. For seven years, he was the company trainer at the SAF; he spent the next five years in the private sector as a corporate trainer before pitching his tent with the Ministry of Home Affairs for two decades as their master trainer and public speaker.
From experience, Alan understands that detecting a high-quality forgery and other related criminal cases is time-consuming, energy-demanding and intellectually-tasking, and as such, he came up with a quintessential training program tagged Profiling Techniques and Behavioral Courses. Since 2004, he has always been the resource personnel at Immigration Checkpoints Authority's (ICA) seminars for their workforce. Alan recorded another great feat by being contracted to share his wealth of experience with officers in some other countries of the world. Since then, he has been a regular face in seminars conducted for immigration and customs officers in Indonesia, Malaysia, Bhutan, Brunei, Vietnam, Laos, Philippines, Hong Kong, Australia, Myanmar, Thailand and Cambodia. The continuous flow of classes he conducts for people from Asian region has unarguably enhanced the quality of his delivery and also increased his knowledge. Alan have trained an estimated number of 100,000 officers all over public and private sectors.
His efforts were never allowed to go in vain as he has clinched many laurels and international recognitions. He was given the title of Master Trainer in 2015. Other coveted awards that Alan has won are: Commissioner Testimonial for Outstanding Trainer Award and Commendation for Outstanding Trainer Award. Since then, many other laurels have crossed his path.
