Are some of your staff under-performing or not motivated at work? Wondering how to bring out the best performance in your staff? This practical workshop gives you systematic processes and guidelines on how to grow your staff from setting goals to helping them achieve these goals and excel at work. If you have a team of staff that needs to soar, then this is the course for you.

Objective

Are some of your staff underperforming or not motivated to excel at work?
Wondering how to bring out the best performance in your staff?

This practical workshop gives you systematic processes and guidelines on how to grow your staff from setting goals to helping them achieve these goals and excel at work. If you need to build a team of staff that can soar, then this is the course for you.

Outline

1. Changing expectations and perspectives at the workplace

2. What bosses expect and employees want?

3. Bridging the gap and reconciling the two

4. Process to coach, mentor and motivate your employees

5. Key coaching and mentoring models and frameworks

6. Setting S-M-A-R-T goals and motivating staff

7. What do you do when employees do not meet targets and KPIs?

8. How to handle under-performers and high performers?

9. Providing regular feedback and mentoring

10. Motivating your staff - ten proven techniques.

11. Communicating negative feedback

12. What options exist when employees do not improve?

13. Nurturing a culture of ongoing dialogue and feedback at work.

Who should attend

All levels of managers, heads of department and executives who have to coach, mentor and motivate their employees effectively toward higher performance.

Methodology

Key coaching and mentoring process and frameworks, practical tips and pointers, dialogues and discussions, "hands on" workshop, visually-stimulating sessions, group discussions, worksheets, and
useful coaching and mentoring checklists.

SANDRA SANDU's Profile

SANDRA SANDU FCMC, MEd

“Brilliant, engaging, practical trainer with wealth of global experience.” IBM

Sandra Sandu is an inspiring and passionate global trainer with a 29-year track record in training employees of corporations across twenty-five countries in the Asia Pacific.

More than half a million employees from leading multi-national corporations in government and government sector have benefited from her training.

Sandra has several prestigious qualifications from leading professional institutions
1. Master’s Degree in Education distinction, MEd (Training and Development) Sheffield University UK
2. Advanced Full Certificate in Training and Development ACTA all 6 modules at Institute of Adult Learning
3. Postgraduate Diploma in Applied Linguistics Regional Language Centre (RELC)
4. Specialist in English for Specific Purposes (ESP)
5. Diploma in Speech and Drama Trinity College London, UK
6. Certified Management Consultant, CMC since 1993
7. Fellow Institute of Management Consultants, (FCMC) since 2002
8. Certified Trainer, Tony Buzan Mind Mapping and Thinking
9. Certified Trainer, American Management Association
10.Certified Trainer, Multiple Intelligences Mind Resources
11.Coach, Business Thinking Systems Sydney
12.Completed Strategic HR at INSEAD School of Business, Singapore
13.Listed in International Directory of Professionals since 1997.
14.Author of "Getting Ahead In Your Career" Guidebook.

“Sandra’s sessions are always highly interactive and engaging with lots of hands on experience and positive outcomes.”

“Sandra listens, analysed our needs and delivers what we need. Our participants benefited immensely”.

“Sandra has conducted several workshops for us for our heads of department and engineers. Feedback is always rated excellent.”